Privacy Policy

Introduction

Welcome to http://home-care-falfurrias-texas.primarycareaid.com (hereafter referred to as “Home Care Falfurrias Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, usage, disclosure, and management of information we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at http://home-care-falfurrias-texas.primarycareaid.com.
Mobile and desktop applications developed by us.
Online services and products offered through our platform.
Interactions between users and our support channels, including emails, calls, and text messages.

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Applications and Services: When you sign up as an authorized user for our applications or services, we collect and process your personal data to provide you with a seamless experience.
Visiting Our Websites: Each time you visit our websites, we may gather information about your device, browsing behavior, and location (if made available) to enhance our services and tailor content to your preferences.
Communication with Us: We may contact you via email, phone, or text messages for various purposes, such as sending newsletters, providing updates, or offering support. Your consent for such communications is optional, and you can manage your preferences at any time.

Personal Data Collection

We collect several types of personal data to provide and improve our services:

Account Information: Details associated with your user account, including usernames, passwords (hashed and salted), and profile settings.
Payment Information: Credit card details, billing addresses, and transaction history for processing payments and refunds.
Financial Information: Bank account information and other financial records required for services related to finances and transactions.
Purchase Information: Items purchased, order history, and delivery addresses to fulfill orders and provide after-sales support.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for push notifications and device-specific tracking.
Location Data: Geolocation information provided by your device when you interact with our location-based services.
Feedback and Reviews: Comments, ratings, and reviews you submit to help us improve our products and services.
Social Media Information: If you choose to connect our services to your social media accounts, we may access your public profile information from these platforms.
Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through direct user input forms, server logs, cookies, and other automated technologies used across our digital properties.

Cookies

We use cookies to enhance your experience on our websites and applications:

Strictly Necessary Cookies: These ensure basic functions like login, navigation, and session management work as intended.
Preference Cookies: We use these to remember your preferences, such as language settings and display options.
Analytics Cookies: These enable us to collect analytics data, helping us understand user behavior and improve our services.

You have the option to manage or block non-essential cookies through our Cookie Manager. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Legal Obligations: We may need to keep certain data to comply with laws, regulations, or legal proceedings.
Contractual Necessity: Data required to execute and manage our contractual obligations with users.
Business Operations: Information essential for our internal processes, product development, and improving services.

Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data unless subject to a legal obligation to retain it.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. Our services are directed toward adults, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: The right to restrict the processing of your personal data for specific purposes.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
Objection: The right to object to the processing of your personal data for marketing or other purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our Data Protection Officer at the address provided below. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will include a revision date. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]
Postal Address: Home Care Falfurrias Texas, Data Protection Team, [Street Address], [City, State, ZIP Code]